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TakenRight app on a phone

TakenRight

A medication companion that helps elders confirm what they've taken, resolve everyday doubts, and stay independent — while giving families clarity without turning care into monitoring.

Role
Product designer - Research to UI
Timeline and Status
Ongoing, self-initiated
Focus
Medication management

How the idea started, and where it led

While doing secondary research for Clodoc, I noticed pharmacists play a role that goes beyond simply dispensing medicine. Around the same time, I watched an elder in my own family struggle with a simple but important question: had they already taken their medicine, or not?

It made me realize that elders living alone need more than reminders — they need certainty, and someone they trust when they're unsure.

That insight led to TakenRight: a medication platform connecting elders, caregivers, and pharmacists through one simple, supportive experience.

Understanding the problem

The challenge wasn’t only remembering to take medication. It was knowing whether it had already been taken. And solving doubts and uncertainty related to daily medication in elders living alone

Problem

  • May remember taking medication but later be unsure whether a dose was already taken.
  • Far living family is not sure about their parents' medication
  • Medication doubts remain unresolved

The gap

  • No support for clearing medication doubts
  • None are built around a trusted, regional-language pharmacist relationship — the part of this that isn't a reminder problem at all
  • Not elder friendly simple flow

How might we help an older person feel sure about their medication, without making them more dependent on family?

Research process & findings

01

Personal observation

Watched an elder in my own family second-guess a dose they'd probably already taken — and quietly let the doubt go rather than ask.

02

Secondary research

Found that reminder and elder-support apps are already a mature category in the US and Europe — a reflection of nuclear households and independent elder living already being the norm there.

AppCore modelGap
Medisafe · USReminders, dose tracking with alerts to a chosen contactNo human expert
MyTherapy · GermanyReminders plus a health journalNo human expert
FamAI · IndiaWhatsApp-native reminders with verbal confirmation, no separate appDoesn't resolve the underlying doubt

Most products help people remember to take medication. TakenRight focuses on what happens when they're unsure.

03

Demographic validation

India's traditionally joint-family model is nuclearizing fast, driven by educated children migrating for better jobs and rising chronic conditions among the elderly — confirmed by ageing-survey data.

36–43%of older adults in India now live without any of their children at homeLASI / BKPAI, cited in a 2025 peer-reviewed study
65%of Kerala's elderly live with a chronic health conditionKerala State Planning Board / NSS 2015
70%+rise in youth outmigration post-pandemic2025 peer-reviewed study, Care Beyond Co-Residence
04

Primary conversations

Secondary research helped identify the opportunity. I then used informal conversations to understand how elders and adult children currently handle medication uncertainty. The next step is structured validation with more participants and pharmacists.

I heard"I don't remember if I took it."
I observedThey check the strip, the box, or call family.
This meantThe problem isn't remembering the reminder — it's reconstructing what happened afterward.

What I learned

01

Reminders aren't enough

The important moment isn't always before taking medication. It can happen afterward, when someone can't remember whether they took it.

02

Family is often the fallback

When unsure, an older adult may rely on their children for confirmation. But family members may not always be available.

03

Medication doubts need an easy answer

Knowing what a medicine is for can reduce uncertainty and help someone make sense of their medication routine.

04

Support should preserve independence

The goal isn't to make caregivers monitor every dose. It is to give older adults enough clarity to handle everyday decisions themselves.

Three principles shaped the product.

These principles became the filter for the product decisions that followed.

Clarity

Users should quickly understand what is due, completed or missed.

Simplicity

Medication is part of an existing routine, so interactions should require minimal effort.

Autonomy

Help should be available without making family members part of every medication decision.

From texts to screens

Ideated the screens based on the principles - clarity, simplicity and autonomy

Early ideation sketches and wireframes for TakenRight

Designing for two people, not one

TakenRight has two connected experiences: the older adult who needs certainty, and the caregiver who needs reassurance without monitoring.

For the older adult

Today's medication list
See today’s medicationA plain-language list of what's due and what's already been taken.
Ask pharmacist voice note screen
Get helpA voice question to a trusted pharmacist when the answer isn't clear.
Know your medicine screen
Know your medicineAnswers to “Why am I taking this?” in Malayalam, read aloud if needed.

For the caregiver

The caregiver shouldn't need to manage every dose. They need enough visibility to know: “Is everything generally on track?”

Parents' medication overview
See medication of parentsMedication overview — a parent's status at a glance, with anything unconfirmed called out.
Caregiver check-in screen
Check wheneverCheck when needed — designed for occasional reassurance, not daily monitoring.
Add medication screen
Add medicine easilyAdd medication — set up or update a parent's medicine list remotely.

Simple flow for better experience

Welcome to TakenRight onboarding screenLet's get you started sign-up screenConfirm you have permission screenTaken history screen with weekly confirmation gridActive medicines detail screenAdd medicine screen, step 1 of 5Type and shape screen, step 2 of 5Appearance screen, step 3 of 5Know your medicine screen in MalayalamAsk pharmacist screen with hold to recordRecording a voice note to the pharmacistReply from the pharmacistChat history screenMedicines by conditions, sharing with WhatsApp or Gmail

Design decisions

Making confirmation harder to get wrong

Earlier version: single tap changes medication status

Before

The first version allowed a single tap to change medication status. This made accidental confirmation possible.

Updated version with a confirmation step and Edit option

After

Viewing a status was separated from changing it. The updated flow requires an additional confirmation step and offers an Edit option for recovery — making an important action intentional without complicating the overall flow.

Making incomplete medication status obvious

Earlier version: two medicines shown together

Before

When two medicines were shown together, testers weren't always sure which one was still unconfirmed.

Updated version naming the unconfirmed medicine

After

The unconfirmed medicine was named explicitly, and the visual distinction between confirmed and incomplete states was strengthened — reducing the need for users to interpret status themselves.

Takeaways

People don't always need another reminder. Sometimes they need certainty after the reminder.

That changed the product from a simple reminder tool into a companion focused on:

The trusted-help model is still an open question

TakenRight started as a reminder app. It became a product about certainty.

Know what's taken. Understand why. Ask when you're unsure.

TakenRight